FAMOUS CLASS & VIP SERVICES

CARAMEL FAMOUS CLASS SERVICES

The Famous Class suites and villas offer the ultimate in luxury for our most demanding guests. Famous Class is simply like traveling “first class” at a resort hotel. From the designer interiors, private pools and waterfront villas to the personalized services make a Famous Class vacation a one in a million experience. Whether it is a honeymoon, a milestone-wedding anniversary, a special birthday or a getaway, these suites make the occasion unforgettable.

CONSIDERING YOUR SAFETY AND WELL-BEING AS OUR TOP PRIORITY, HOTEL’S AVAILABLE SERVICES ARE ADJUSTED FOR THE SEASON 2021, ACCORDING TO THE GOVERNMENT’S HEALTH PROTOCOLS AND GUIDELINES.

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Famous Class Suites & Villas

Atmospheric suites and eccentric villas featuring exclusive services, ideal for luxury accommodation in Crete.

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ARRIVAL & DEPARTURE

Dedicated Guest Services
Pre-arrival order service (menus, shopping, transportation etc.)
Express Check in & Check out
Children's Welcome
Hotel Tour (on request)
Provide personal information with information regarding check out
Late check-out (upon availability)
Champagne / fresh seasonal fruit juice or traditional refreshment on arrival
Welcome and escort to room by Management
Refreshing towel on arrival
Assist you in folding your clothes for packing
Retain all your preferences for future visits
Escort you to the private lounge and process your paperwork for check out

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IN SUITES & VILLAS

In Room Welcome offer with fresh fruits, wine, mineral water, & pastries upon arrival
Daily supply of mineral water in room
Complimentary fresh fruits & treats refreshed every two days
Twice Daily Maid Service
In Room refreshment center - full bar (extra charge)
High Speed WiFi for free
Complimentary Nespresso facilities in guest accommodation (villas & suites)
Unpacking Service by Housekeeping (on request)
Distinctive bathroom amenities & special kids' toiletries
Complimentary tea & coffee facilities in guest accommodation
Pillow Menu
Choice of air freshener
Special welcome treatment upon arrival (breakfast, champagne etc)

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BEACH SERVICES

Resort beach bag with towels & beach accessories
Beach / garden gazebos (according to suite or villa type)
Beach service with Complimentary cool drinks (water, ice tea & fruits) offered during the day

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FAMOUS CLASS PRIVILEGES

(Οn request, with extra charge)

Private luxury roundtrip transfer from airport
Luxury transport hire (helicopter, yacht, limousine. Private chauffeur)
In-villa/suite Spa (massage, manicure, pedicure)
Private butler (when not included in room price)
Bath Butler Service (in selected Villas)
In villa/suite exclusive dining (dinner, BBQ, etc)
Organise a celebration ‐ birthday, anniversary, honeymoon, kids party
Cigar Humidor
Destination service (tours, shopping, entertainment)

VIP SERVICES

Grecotel treats all its guests like VIPs but recognises that some have greater needs and expectations than others. With this in mind, our designated VIP team works with the staff of our more high-profile guests to ensure that their additional requirements are catered for prior to, during and even after their stay.

At Caramel, no detail has been left to chance, but there are many that remain flexible to your needs. To ensure that you enjoy your stay with us as fully as possible, we invite you to customise your booking to suit your preferences, from mineral water to menu, pillow type to private transfer. VIP Services include:

Private transfer from & to airport
Agreco picnic box at your villa
Cigar Humidor (upon request)

REQUEST A SERVICE

Grecotel’s guests are invited to make as many or as few requests as they wish, as private or as extravagant, prior to, or during their stay. Our dedicated staff will assist with all arrangements and appointments throughout your stay, whether that’s working with the chef to plan a special meal or menu, booking a massage in your suite (selected) or villa, or hiring a yacht or helicopter for your transfers.

FILL IN ONLINE THE PRE-ARRIVAL SERVICES FORM

GRECOTEL BOUTIQUE RESORTS

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